The whole admin queue. Without the hire.
- Assignments
- Catalog
- Custom fields
- Email management
- Data feeds
- Training records
- Releases
- Reports
- Permissions
- Troubleshooting
Certified Cornerstone Experts and our agents take it on together: the Experts direct, the agents move it fast, and an Expert approves every change.
GroveDeck works with the Cornerstone system you already have, through access you set up. No migration, nothing to install, no new tool for your team. The agents watch around the clock. How the agents connect.
Keep the programs. Hand us the LMS.
You design the programs, set the plans and work with the people who need training. Certified Cornerstone Experts and our agents take the learning assignments, training records, permissions, reports and releases, and an Expert approves every change. Your team gets its week back for the work only it can do.
Send a request. Get it done.
Write it the way you’d say it to a colleague. Certified Cornerstone Experts work out what it takes in your Cornerstone LMS, our agents prepare the changes, and an Expert approves each one. If a setting would stop it coming back, we’ll tell you. No portal. No dashboard. No chatbot.
-
These two steps repeat until the change is approved:
- Certified Experts
- AI Agents
- Handled
Every change on the record. Who asked, what the agents prepared, who approved it, when, before and after, and whether it can be rolled back. Delivered to you every week, with an export whenever you ask. How the agents stay inside your access is on our Security page.
The thousandth change looks like the first. Your naming conventions, org structure and assignment logic live in runbooks we keep for you, and the agents work from them on every request.
Five days to live. Not five months.
| GroveDeck | Consultants | Hire an admin | |
|---|---|---|---|
| Who does the work | Certified Cornerstone Experts direct, AI agents move it fast, an Expert approves every change | A project team | One person |
| Up and running | Five business days | Weeks, after scoping | Months, then ramp |
| When you need something | It gets done | It gets quoted | It joins one person’s queue |
| When you’re not sure what’s possible | Ask. We tell you what fits, then do it | A discovery phase, then a quote | One person’s experience |
| When something breaks | Diagnosed and fixed, included in the fee | Billed by the hour | Waits when they’re out |
| Nights and weekends | Monitored. Changes land in business hours (US Eastern) | Not in scope | Outside the role |
| Cornerstone depth | Cornerstone is all we do | One of many platforms | Depends on who you can hire |
| How you pay | Flat monthly, sized to your learner count | Project fees plus change orders | Salary, benefits and hiring costs |
| Commitment | Month to month | Signed statement of work | Ongoing payroll and rehiring |
| Who’s accountable | Certified Cornerstone Experts, on every change | The assigned project team | One person, who also takes leave |
Flat monthly. No surprises.
Starting at $7,500 a month
- Priced by learner count.
- Cornerstone requests and troubleshooting are included, never quoted or billed separately.
- Live in five business days. No hiring, no ramp.
- Month to month, no multi‑year contract.
Common questions.
Will we get more out of our Cornerstone investment?
You don’t need to know what to ask for. When a request has a standing fix, a setting that would handle it from now on, we tell you. The monthly findings report covers what needs fixing and what’s within reach in what you already have. Before each of Cornerstone’s three releases a year, a one-page brief says what’s worth switching on, with UAT first. And the reports your leaders rely on get rebuilt to answer the questions they ask today.
What counts as a request?
If it lives in your Cornerstone LMS and can be done with Cornerstone’s own tools, it’s a request. Content authoring, custom integrations built on the Cornerstone API and work in other systems like your HRIS, SSO or data warehouse are not. A question counts too: “why can’t she see her training?” is a request. When the cause sits in your HRIS or SSO, we trace it to the edge of Cornerstone and give your IT team what we found.
Do you build courses or training content?
No. Your team owns the content and the programs. We run the system they live in: learning assignments, training records, permissions, reports and each release. Certified Cornerstone Experts approve every change.
Is AI changing our system on its own?
No. The agents prepare each change. Certified Cornerstone Experts approve it. A human in the loop on every change, every time.
What do the agents keep about us?
The runbooks and configuration notes we keep for your organization: naming conventions, org structure, assignment logic and past decisions. They’re used only for your organization, never to train a model, and they go with you if you leave. More on our Security page.
Do we need to know Cornerstone to send a request?
No. Tell us who, what and by when. Certified Cornerstone Experts and our agents work out which settings, learning assignments and permissions that means, and an Expert approves every change. You get a ticket reference and a date within one business day.
Who does our team deal with?
People. You never deal with the agents directly. Send a request by email and get a ticket reference and a date within one business day. Business days are US Eastern.
Something’s already broken. Can you fix it?
Yes. Tell us what you’re seeing. The agents check the learner, their org structure, the learning assignment and the training records, and Certified Cornerstone Experts confirm the cause. If the fix is a change, an Expert approves it like any other.
What if one of our changes breaks something?
It’s logged. It’s rolled back where it can be. Certified Cornerstone Experts own the fix, and you hear it from us first.
Do you sign our NDA and DPA?
Yes. Before anyone logs in.
What happens when we leave?
You revoke access in your own system. We confirm in writing. Your runbooks, configuration notes and full change log go with you, and we delete our copies within 90 days.
Timelines begin at signed agreement. Expert approval applies to every change under the Safe Change Framework.
Start with a free assessment.
Tell us what’s stuck. Certified Cornerstone Experts reply within one business day, and a written assessment of your Cornerstone system follows within five business days: what’s broken, what we’d fix first. If we’re not the right fit, we’ll say so.
Prefer email? hello@grovedeck.com